Shipping Policy
Shipping Policy
Effective Date: August 31, 2026
Last Updated: August 31, 2026
At Spandan Yoga School, we aim to ensure that all physical product orders are processed and delivered safely and efficiently. This Shipping Policy explains our shipping and delivery procedures for products purchased through our website.
Website: https://spandanyogaschool.com/
Please note that this Shipping Policy applies only to physical products purchased through our website. Online courses and consultations are not physically shipped and are covered separately under the applicable course or consultation terms.
1. Shipping Availability
We currently offer delivery for physical products to locations serviced by our delivery partners within India.
Shipping availability may depend on the delivery address, product availability, and serviceability of the courier partner.
If a particular location is not serviceable, we will inform the customer and may provide an alternative delivery option where available.
2. Order Processing Time
Orders for physical products are generally processed after successful confirmation of payment.
Orders are normally processed within 2–5 business days, excluding Sundays and public holidays.
Processing time may be longer during:
- Sales and promotional periods
- Public holidays
- Festivals
- High-volume order periods
- Product availability issues
- Unforeseen operational circumstances
If there is a significant delay in processing your order, we will make reasonable efforts to inform you.
3. Shipping and Delivery Time
Once your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on the destination and courier service.
Delivery timelines are estimates and may vary because of:
- Delivery location
- Courier service availability
- Weather conditions
- Transportation delays
- Public holidays
- Festivals
- Incorrect or incomplete address information
- Unforeseen logistical circumstances
The estimated delivery period does not constitute a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges will be displayed during the checkout process before you complete your purchase.
Shipping charges may vary depending on:
- Product type
- Order size or weight
- Delivery location
- Courier service
- Promotional offers or applicable free-shipping conditions
If free shipping is available for a particular product or order value, the applicable terms will be displayed on the website.
5. Order Confirmation
After successfully placing an order, you may receive an order confirmation through the contact information provided during checkout.
The confirmation may include:
- Order number
- Product details
- Quantity
- Billing information
- Shipping address
- Order value
- Payment confirmation
Please review your order information carefully and contact us as soon as possible if you identify an error.
6. Tracking Your Order
Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, or another available communication method.
You may use the tracking information provided by the courier to monitor the status of your shipment.
In some cases, tracking information may take some time to become active after the shipment has been dispatched.
7. Delivery Address
Customers are responsible for providing a complete and accurate delivery address at the time of placing an order.
Please ensure that the following information is correct:
- Full name
- House/Flat/Building number
- Street or locality
- City
- State
- PIN code
- Contact phone number
Spandan Yoga School will not be responsible for delays, failed deliveries, or additional charges caused by incorrect, incomplete, or outdated delivery information provided by the customer.
8. Failed or Missed Delivery
If the courier partner is unable to deliver the package because the recipient is unavailable, the address is incorrect, the phone number is unreachable, or for another delivery-related reason, the courier may attempt redelivery or return the package to us.
Customers may be responsible for additional shipping costs where a shipment needs to be resent because of incorrect information or repeated failed delivery attempts.
9. Damaged Products
We take reasonable care when packing products before dispatch.
If you receive a package that appears damaged, opened, tampered with, or otherwise compromised, please:
- Take photographs or videos of the package before opening it, where possible.
- Record the condition of the packaging and product.
- Contact us as soon as possible after delivery.
- Provide your order number along with relevant photographs or videos.
We will review the issue and determine the appropriate resolution in accordance with our applicable return, refund, or replacement policy.
10. Missing or Incorrect Products
If you receive:
- A missing product
- An incorrect product
- An incorrect quantity
- A product different from what you ordered
please contact us as soon as possible with your order details and supporting photographs, where applicable.
We will review the matter and, where the issue is verified, provide an appropriate resolution in accordance with our applicable policies.
11. Delayed Deliveries
Delivery delays may occur due to circumstances beyond our reasonable control, including:
- Courier delays
- Weather conditions
- Natural events
- Transportation disruptions
- Public holidays
- Festivals
- Government restrictions
- High shipping volumes
- Incorrect delivery information
- Other unforeseen circumstances
We will make reasonable efforts to assist customers in tracking delayed shipments, but we cannot guarantee delivery within a specific timeframe.
12. International Shipping
Unless specifically stated otherwise on the website, we currently provide shipping primarily within India.
If international shipping becomes available, applicable shipping charges, customs duties, taxes, import charges, and delivery terms will be communicated or displayed before completing the order.
Any customs duties, import taxes, or other charges applicable to international shipments may be the responsibility of the customer unless otherwise stated.
13. Online Courses
Online courses purchased through Spandan Yoga School are digital services and are not physically shipped.
After successful payment and registration, eligible customers may receive access to the purchased online course through the applicable learning platform or their website account.
Course access may be subject to the applicable course terms and conditions.
No physical shipping charge applies to an online course unless specifically stated otherwise.
14. Consultations
Consultations booked through Spandan Yoga School are services rather than physical products and therefore do not require shipping.
After successful booking and payment, customers may receive appointment confirmation and relevant consultation details through email, phone, WhatsApp, or another available communication method.
The consultation will be provided according to the appointment details selected by the customer.
15. Changes to Shipping Information
If you need to change your delivery address after placing an order, please contact us as soon as possible.
We will make reasonable efforts to update the shipping information before the order is dispatched.
Once an order has been dispatched, we may not be able to change the delivery address. Any additional charges resulting from a requested address change or re-shipment may be payable by the customer.
16. Order Cancellation Before Dispatch
If you wish to cancel a physical product order, please contact us as soon as possible.
Cancellation requests received before dispatch may be considered subject to our applicable cancellation and refund terms.
Once an order has been dispatched, cancellation may no longer be possible and the request may instead be handled under our applicable return or refund policy.
17. Returns, Refunds, and Replacements
Shipping and delivery issues involving returns, refunds, or replacements will be handled according to our applicable Return and Refund Policy.
Where a return or replacement is approved, customers may be required to follow specific packaging, pickup, or shipping instructions.
Any applicable return shipping charges will be determined according to the circumstances of the return and our applicable policy.
18. Contact Us
If you have questions regarding shipping, delivery, tracking, or your physical product order, please contact us:
SPANDAN YOGA
Address:
401, Sigma Legacy, IIM Rd, Near Panjarapole Cross Road, University Area, Ahmedabad, Gujarat – 380015, India
Phone: 075002 32192
Email: info@spandanyogaschool.com
Website: https://spandanyogaschool.com/
We will make reasonable efforts to assist you with your shipping or delivery enquiry.
Last Updated: August 31, 2026